Refund policy

You have 30 nights from your order to decide.

Not into it: if the KALMIO isn't right for you or your dog, tell us within 30 nights of your order. Full refund.

How it works: email support@trykalmio.com with your order number. We'll reply with the return address. Send the KALMIOs back within 14 days of our reply. Return shipping is at your cost, unless the item arrived damaged or wrong.

Refund timing: we refund your original payment method once the KALMIOs are back with us. Your bank may take a few more days to show it.

Damaged or wrong item: send us a photo within 30 nights of your order. We'll replace it or refund you.

Chewed up within 30 nights: some dogs are tougher than others. Send us a photo of the damaged KALMIO within 30 nights of your order and we'll send you one free replacement per order. No need to return it.

Sold by: AAAJJOM OÜ, C. R. Jakobsoni tn 13-34, 10128 Tallinn, Estonia, registry no. 16169876.